Ai Cheng is a graduate of Universiti Putra Malaysia, where she earned a degree in Environmental Science and Technology. During the final year of her studies, she conducted research on Elemental Pollution in Rice Plant that was published in two academic journals. After graduation, Ai Cheng began working at BSD Consultancy Sdn. Bhd. as an Environmentally Sustainable Design (ESD) Engineer, where she has been involved in a wide range of projects, including retail mall, convention centre, hotel, grade A office buildings, manufacturing plant, fuel retail and healthcare facility. She has used green building certification tools such as LEED, GreenRE, GBI, and MyCREST to help promote sustainable building practices in projects including Citibank Office achieving LEED Silver certification, UBS Office LEED Gold, and Caltex Ayer Keroh Southbound GreenRE Platinum.

She joined IEN Consultants Sdn. Bhd. in 2023, where she continues to apply her knowledge and passion for sustainable design to new projects and is constantly exploring new technologies and advancements in built-environmental sustainability. She has been involved in various project since then, including healthcare facility, warehouse, and existing office buildings. She believes that adopting sustainable building practices is essential for creating a brighter future for the next generation, and that sustainable cities and communities are crucial for building a climate-resilient planet and promoting the health and well-being of all while also fostering economic growth.